1. When is dinner?
  2. Are meals served on port adventures?
  3. What is Palo, and how do I make a dining reservation there?
  4. Is room service available?
  5. Can I request with whom to sit at dinner?
  6. Do you offer meals for special dietary needs?
  7. What services does the Vista Spa & Salon offer?
  8. What is the policy regarding bringing alcoholic beverages on board?
  9. Where can I smoke on board?
  10. What is the policy on alcoholic beverages?
  11. Can I use my cell phone while out at sea?
  12. Do I need an electrical converter?
  13. What about gratuities?
  14. How do I handle valuables and medication?
  15. What is the policy regarding Photo and Video etiquette?
  16. What is the dress code onboard?

When is dinner?

Each night, there is a Main Seating and a Second Seating for dinner.

On the Disney Magic, the Main Seating is at approximately 6 p.m.; the Second seating is at approximately 8 p.m.

When you book your vacation, please request either the Main or Second Seating. If your seating preference is not available, an alternate seating will be assigned. Regretfully, requests for a specific dining time cannot be guaranteed. For your assigned time and restaurant rotation, please check your dining tickets located in your stateroom upon arrival. Remember, other dining options may include the buffets. You can also enjoy the benefits of room service in your stateroom.

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Are meals served on port adventures?

Meals are served on some port adventures. Check the details of your adventure at the time of booking.

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What is Palo, and how do I make a dining reservation there?

The Disney Magic feature an elegant adults-only restaurant called Palo. Reservations for brunch and dinner at Palo can be made online in advance of embarkation or after you board the ship. Since seating is limited, advance reservations are recommended. Palo dining is limited to Guests 18 and older. The Palo Dining Option is $20 per Guest for both brunch and dinner.

Dress code: At Palo dress pants and shirt or jacket for men and a dress or pantsuit for women. Please no jeans, shorts, capri pants, flip-flops or tennis shoes.

Please Note: When Guests have not cancelled a dining reservation at Palo by 2:00 p.m. on the day of the reservation or do not show to the restaurant to honor their reservation, the reservation is considered confirmed and 100% of the Dining Option is applied to the Guests' folio.

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Is room service available?

You can order room service 24 hours a day. From 7:00 to 10:00 a.m., complimentary continental breakfast will be delivered to your stateroom upon request (excluding disembarkation morning). For Guests in Category 1, 2 and 3 staterooms, a full breakfast is served upon request from 7:00 to 10:00 a.m., with the exclusion of disembarkation morning.

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Can I request with whom to sit at dinner?

Every person in your stateroom will be at your table. At the time of booking, you can specify other people to sit with who will also be on board. If you don't, assignments will be made to fill in your table. Generally, adults without children will dine with other adults, while families dine with other families.

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Do you offer meals for special dietary needs?

Low-sodium meals, kosher meals and certain other special diet-restricted meals are available. Please detail any dietary requests at the time of booking so that we can accommodate your dining requirements.

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What services does the Vista Spa & Salon offer?

The Vista Spa & Salon features treatments ranging from facials to a whole assortment of body treatments designed for individuals or couples. The Salon offers numerous beauty services, including haircuts, manicures, teeth whitening and makeovers. Try to make appointments online in advance of embarkation or soon after you board the ship, as availability is limited. Spa, hair salon, massage and beauty shop charges are additional and may be charged to your room.

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What is the policy regarding bringing alcoholic beverages on board?

Alcohol is permitted on board. However, any fragile items (including alcoholic beverages) must be hand-carried on board in the carry-on of an adult Guest – age 21 or older (dimensions can't exceed 22" wide, 14" high and 9" deep).

Alcohol brought on board may not be consumed in any lounge or public area.

Guests who arrive in the dining room, including Palo, with a bottle of champagne or wine will be charged a corking fee of $20.00 per bottle.

Please be advised: Disney Cruise Line reserves the right to remove fragile items (including beverages) from checked luggage. In such cases, items will be stored and returned at the end of the voyage. Beverage containers are considered fragile and have previously caused damage in checked luggage. All fragile items must be transported inside carry-on luggage.

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Where can I smoke on board?

Disney Cruise Line has never allowed smoking in Guest staterooms. In addition, smoking is prohibited in all interior spaces throughout our ships. In an effort to provide a cruise experience that satisfies both our non-smoking and smoking Guests, smoking (including the use of electronic cigarettes) is only permitted in designated areas of the ship.

On the Disney Magic, smoking is permitted on:

  • Stateroom verandahs
  • Outdoors on Deck 4 starboard side from 6 p.m. to 6 a.m. only
  • The starboard side open-air decks 9 and 10 (excluding the Mickey Pool area).

Guests who are found smoking in their staterooms will be charged a $250 stateroom recovery fee.

 

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What is the policy on alcoholic beverages?

The drinking age aboard ship is 21. Valid photo I.D. is required. Disney Cruise Line reserves the right to refuse sale and/or service to anyone.

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Can I use my cell phone while out at sea?

Yes. With the Cellular at Sea phone service, you can make and receive phone calls and text messages on your own cell phone once the ship is approximately 12 miles out at sea. This service is available from most phone service carriers—such as AT&T, Sprint and T-Mobile—and is currently accessible in the staterooms. Pricing varies depending on your wireless provider and usually includes international roaming charges. We recommend you contact your service provider to obtain information on rates before beginning your cruise.

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Do I need an electrical converter?

All stateroom outlets are 110V/60 Hz. Standard U.S. electrical appliances will work on board. Also, there's a hair dryer in every stateroom bathroom.

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What about gratuities?

It is customary to give gratuities in recognition of service, which you will be treated to in abundance aboard the ship. While booking your reservation, you will be charged $300.00 in taxes, fees and gratuities.  The gratuity portion ($60) is equivalent to $12 per person per day.

If you wish to increase your gratuity amounts onboard, please stop by our Guest Services desk, located on Deck 3, Mid-ship, at anytime during your sailing.

Please note, a 15% gratuity is automatically added to bar, beverage, wine and deck service tabs. These gratuities can be charged to your room charge.

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How do I handle valuables and medication?

Please take great care with your money, jewelry, cameras, documents or other valuable items, as Disney Cruise Line is not responsible for them. We encourage you to pack these items in a day bag, along with your medication and any other items required for check-in or embarkation. Please do not pack these items in any bags that will be checked with the airlines or Disney Cruise Line luggage service. On board, there is a safe in every stateroom for your valuables.

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What is the policy regarding Photo and Video etiquette?

Fixed lens camera photography is permitted everywhere on board, but please refrain from flash photography and use of tablets (iPads etc.) in all indoor venues. Use of audio recording devices, professional cameras (video or still), or detachable lens cameras will not be permitted on board.

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What is the dress code onboard?

There are different types of evenings onboard: casual, smart casual and formal. Suggested guidelines for these nights are:
 
Casual: Sport shirts and slacks for men, sundresses or pants for women
Smart Casual: Jackets and ties for men, dresses or pantsuits for women
Formal: Suits and ties or tuxedos for men, cocktail dresses for women

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