- Will the Disney Characters be available on the TCM Classic Cruise?
- Will TCM be featuring movies and activities for children?
- Are there any age restrictions for attending screenings and presentations?
- What activities will be available for children?
- Are there adult-only areas on the Disney Fantasy and on Castaway Cay?
- When is dinner?
- Are meals served on port adventures?
- What are the specialty restaurants and how do I make a dining reservation there?
- Will typical Disney Cruise Line entertainment be featured on this cruise?
- Is room service available?
- Can I request with whom to sit at dinner?
- Do you offer meals for special dietary needs?
- What services does the Senses Spa & Salon offer?
- What is the policy regarding bringing alcoholic beverages on board?
- Where can I smoke on board?
- What is the policy on alcoholic beverages?
- What internet and cell phone are available while out at sea?
- Do I need an electrical converter?
- What about gratuities?
- How do I handle valuables and medication?
- What is the policy regarding Photo and Video etiquette?
- What is the dress code onboard?
Will the Disney Characters be available on the TCM Classic Cruise?
The Disney Characters will not generally be available or seen in the ship’s common areas.
The ability for children of all ages to meet and greet their favorite Disney Characters will be limited. Daily locations and times will be listed in your Personal Navigator (daily schedule) available aboard the Disney Fantasy.
Will TCM be featuring movies and activities for children?
While many of the films we show are appropriate for family viewing, we are not specifically creating a series of movie selections for children.
Are there any age restrictions for attending screenings and presentations?
TCM is committed to reaching classic film lovers of all ages. However, we try to create an atmosphere that all will enjoy. Therefore, while attending the Cruise screening events, please note that (a) the running time for many films may be two hours or longer, not including special guest introductions and Q & A sessions; (b) events may not be appropriate for minors, and you (and not TCM) are responsible for making the determination about what is appropriate for you and any accompanying minors; (c) guests (both adults and minors) with disruptive behavior (including use of cell phones, texting, talking during films) may be asked to leave the venue.
What activities will be available for children?
The Youth Clubs aboard the Disney Fantasy will be available for infants through teens. Disney Cruise Line is world-renowned for these highly entertaining and engaging programs.
Are there adult-only areas on the Disney Fantasy and on Castaway Cay?
Yes. There are numerous areas reserved exclusively for guests aged 18 and over including: Quiet Cove Pool, Cove Café, Senses Spa and Salon, Fitness Center, the specialty restaurant, Palo, a nighttime entertainment district, After Hours (after 9pm) and the entire Serenity Bay Beach located on Castaway Cay.
When is dinner?
Each night, there is a Main Seating and a Second Seating for dinner.
On the Disney Fantasy, the Main Seating is at approximately 5:45 PM; the Second seating is at approximately 8:15 PM.
When you book your vacation, please request either the First or Second Seating. If your seating preference is not available, an alternate seating will be assigned. Regretfully, requests for a specific dining time cannot be guaranteed. For your assigned time and restaurant rotation, please check your dining tickets located in your stateroom upon arrival. Remember, other dining options may include the buffets. You can also enjoy the benefits of room service in your stateroom.
Please note, all conversations scheduled in the Walt Disney Theatre during dinner hours will be repeated, so you will have the opportunity to attend a session that does not conflict with your assigned dining time.
Are meals served on port adventures?
Meals are served on some port adventures. Check the details of your adventure at the time of booking.
What are the specialty restaurants and how do I make a dining reservation there?
The Disney Fantasy features two elegant adults-only restaurants, Palo and Remy. Reservations for both restaurants can be made within your cruise reservation online at www.disneycruise.com in advance of embarkation after your Disney Cruise Lines reservation number is issued. You will receive your reservation number 4-6 weeks of sailing. In addition, you can book reservations after you board the ship, pending availability. These premium dining experiences are available at a fee and are not included in the price of your cruise. Since seating is limited, advance reservations are recommended. Palo and Remy dining is limited to guests 18 and older.
Palo: Savor classic Northern Italian cooking with a modern twist al fresco on the private outdoor teak deck or in the beautiful restaurant surrounded by floor to ceiling windows.
- Fee: $30.00 dining charge per person for dinner and brunch.
- Dress code: At Palo dress pants and a shirt are required for men and a dress or pantsuit for women. Please no jeans, shorts, capri pants, flip-flops or tennis shoes.
Remy: Indulge in the finest French fare from one course to the next in the luxurious and intimate dining space with spectacular ocean views.
- Fee: $85.00 per person for dinner, $55.00 per person for brunch, $50.00 per person for special dessert experience and small tasting experience.
- Dress Code: For Dinner at Remy a jacket, pants and shoes are required for men (tie optional) and a cocktail dress, pant suit or skirt/blouse are required for women. For Brunch and Dessert dress pants and a shirt are required for men and a dress or pantsuit for women. Please no jeans, shorts, capri pants, sandals, flip-flops or tennis shoes.
Please Note: When guests have not canceled a dining reservation at Palo or Remy 24 hours prior to the reservation or do not arrive at the restaurant to honor their reservation, the reservation is considered confirmed and 100% of the per person cost is applied to the guests' folio.
Will typical Disney Cruise Line entertainment be featured on this cruise?
No. Most of the entertainment offerings provided on a typical Disney Cruise will be not be presented on the TCM Classic Cruise so that we can provide a TCM Classic Cruise experience. However, standard youth activities will be available (see below).
Is room service available?
Room service is available 24 hours a day to ensure your cruise vacation is as convenient and hassle-free as it can possibly be. Included in the price of your cruise, Disney Cruise Line room service is complimentary. Gratuity is not included. Please note that an additional fee will be added to your stateroom for certain snacks, wines, beverages and beverage packages.
A continental breakfast is served from 7:00AM to 10:00AM(excluding disembarkation morning). To order room service for breakfast, please fill out the Room Service Request Card in your stateroom and leave it outside your door prior to 3:00AM on the morning of the scheduled breakfast. You can also order a continental breakfast by calling room service in the morning. Lunch and dinner options are available all day and night except during the morning hours when breakfast is served.
Can I request with whom to sit at dinner?
Every person in your stateroom will be at your table. At the time of booking, you can specify other people to sit with who will also be on board. If you don't, assignments will be made to fill in your table. Generally, adults without children will dine with other adults, while families dine with other families.
Do you offer meals for special dietary needs?
Low-sodium meals, kosher meals and certain other special diet-restricted meals are available. Please detail any dietary requests at the time of booking so that we can accommodate your dining requirements.
What services does the Senses Spa & Salon offer?
The Senses Spa & Salon features treatments ranging from facials to a whole assortment of body treatments designed for individuals or couples. The Salon offers numerous beauty services, including haircuts, manicures, teeth whitening and makeovers. Try to make appointments online in advance of embarkation or soon after you board the ship, as availability is limited. Spa, hair salon, massage and beauty shop charges are additional and may be charged to your room.
What is the policy regarding bringing alcoholic beverages on board?
Guests wishing to consume wine or champagne that they have brought on board in one of the dining rooms will be charged a corking fee of $25.00 per bottle. Please note:
- These beverages must be packed in carry-on (not checked) bags or luggage.
- Any alcohol packed in checked luggage will be removed and stored until the end of the cruise.
- Any wine or champagne in excess of 2 bottles or beer in excess of 6 beers will be stored until the end of the cruise.
- Bringing liquors and spirits (including powdered alcohol) on board is prohibited. These items will be stored until the end of the cruise.
- Guest MUST retrieve any stored alcohol at the end of the cruise. Items not retrieved will be destroyed, and no compensation will be offered.
- Alcohol brought on board may not be consumed in any lounge or public area.
Please note that the Disney Cruise Line alcohol policy is subject to change without notice.
Where can I smoke on board?
Disney Cruise Line has never allowed smoking in guest staterooms. In addition, smoking is prohibited in all interior spaces throughout our ships and smoking will also be prohibited on stateroom verandahs. In an effort to provide a cruise experience that satisfies both our non-smoking and smoking guests, smoking (including the use of electronic cigarettes) is only permitted in designated areas of the ship.
On the Disney Fantasy, smoking is permitted on:
- Deck 4, port side, aft, on the outside Promenade Deck from 6:00 PM to 6:00 AM
- Deck 12, port side, aft, the outdoor area accessible through the Meridian Lounge at any time
- Deck 13, port side, forward, near Currents Bar, at any time
Guests who are found smoking in their staterooms or on their verandahs will be charged a $250 stateroom recovery fee. This fee covers deep cleaning that includes air filter replacement, carpet extraction and the cleaning and replacement of drapes, comforters, blankets and pillows, along with verandah cleaning and maintenance.
We have carefully considered which areas of our ships to designate as smoking and non-smoking, and we do periodically review our policies to ensure continued guest satisfaction.
What is the policy on alcoholic beverages?
The drinking age aboard ship is 21. Valid photo I.D. is required. Disney Cruise Line reserves the right to refuse sale and/or service to anyone.
What internet and cell phone are available while out at sea?
During your Disney Cruise Line vacation, keep in touch with friends, family and the rest of the world with convenient services such as:
- Wave Phones
While aboard the ship and on Castaway Cay, reach out to your fellow travelers via Wave Phone—an option that allows you to text and call without using your personal cell phone. From your Wave Phone, you can call any shipboard phone, stateroom phone or other Wave Phone, making it easy to connect with your travel party or new friends.
In your stateroom, you'll find 2 Wave Phones. Additional phones are available at a fee.
- Wireless Internet Access*
Connect@Sea offers Internet packages based on your online needs. Instead of paying by the minute, you pay for the data you use. For instance, streaming movies will consume a lot more megabytes (data) than reading email. Using the onboard WiFi, connect anywhere on the ship and chat, post pictures on social media or simply stay connected while at sea.
You can share a single Connect@Sea package. Simply login to your account on any device that you want to use to access the Internet. Multiple devices can use the same package simultaneously. The combined usage is tracked on one meter, which can be monitored via the browser window.
There are a variety of data packages available from pay-as-you-go to ones for the whole family. For the most up-to-date rates, refer to the information provided in your stateroom or contact your Connect@Sea Expert.
- Cell Phone Services*
In addition to dedicated locations where you can take advantage of ship-to-shore calling, Disney Cruise Line features Cellular at Sea phone service—so you can use your own cell phone or wireless PDA just as you would on land. Available from most cell phone carriers including AT&T, Sprint and T-Mobile, this service is currently accessible in staterooms.
Note: Usage rates and international roaming rates vary as you travel. Be sure to contact your cell phone provider to learn these rates before your cruise. Disney Cruise Line recommends that Guests seeking to avoid the unwanted costs associated with data downloads keep their wireless devices turned off or in airplane mode during their cruise.
*Additional charges may apply.
Note: Due to the technology involved and satellite connectivity, the onboard Internet service may be slower than you may be accustomed to, and may be interrupted or unavailable at times.
Do I need an electrical converter?
All stateroom outlets are 110V/60 Hz. Standard U.S. electrical appliances will work on board. Also, there's a hair dryer in every stateroom bathroom.
What about gratuities?
It is customary to give gratuities in recognition of service, which you will be treated to in abundance aboard the ship. While booking your reservation, you will be charged $360.00 in taxes, fees and gratuities. The gratuity portion ($84) is equivalent to $12 per person per day.
If you wish to increase your gratuity amounts onboard, please stop by our Guest Services desk, located on Deck 3, Mid-ship, at anytime during your sailing.
Please note, a 15% gratuity is automatically added to bar, beverage, wine and deck service tabs. These gratuities can be charged to your room charge.
How do I handle valuables and medication?
Please take great care with your money, jewelry, cameras, documents or other valuable items, as Disney Cruise Line is not responsible for them. We encourage you to pack these items in a day bag, along with your medication and any other items required for check-in or embarkation. Please do not pack these items in any bags that will be checked with the airlines or Disney Cruise Line luggage service. On board, there is a safe in every stateroom for your valuables.
What is the policy regarding Photo and Video etiquette?
What is the dress code onboard?
Dining dress requirements vary by venue or theme on your cruise. In general, Cruise Casual is standard attire; however, we also have a special theme night. Suggested dress options are below.
- Cruise Casual – no swimwear or tank tops
- Theme Night – information to be sent later
For our adult-exclusive restaurants, Palo and Remy, dress code requirements are: shirt and jacket for men with dress pants, dress or pantsuit for women. Please, no jeans, shorts, capri pants, flip flops or tennis shoes.