1. How can I receive more information about accommodations for Guests with disabilities?
  2. What other services are available on board for Guests with disabilities?
  3. Are there wheelchair-accessible staterooms available?
  4. I will be traveling with a wheelchair, electric mobility scooter, electric convenience vehicle (ECV); will it fit inside my stateroom?

How can I receive more information about accommodations for Guests with disabilities?

If you would like to receive additional information or request accommodations for Guests with disabilities, please discuss your needs with the reservationist at the time of booking. For more information online, please visit Disney Cruise Line Guests with Disabilities page.

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What other services are available on board for Guests with disabilities?

Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Castaway Cay. Wheelchair accessible restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theatres and show rooms. Open captioning is available for stateroom televisions and selected onboard video monitors. American Sign Language interpretation is available for live performances on various cruise dates. Stateroom Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification, a strobe light smoke detector and a Text Typewriter (TTY) are available.

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Are there wheelchair-accessible staterooms available?

Yes. Disney Cruise Line offers staterooms and suites equipped for Guests with disabilities. Features include: minimum of 32-inch doorways, ramped bathroom thresholds, open bed frames, added phones in the bathroom and nightstand, bathroom and shower handrails, fold-down shower seats, hand-held shower heads, lowered towel and closet bars, and Emergency Call Buttons. All staterooms are non-smoking. Please note that Guests requiring a wheelchair throughout their cruise must make provisions for the use of that wheelchair prior to the cruise.

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I will be traveling with a wheelchair, electric mobility scooter, electric convenience vehicle (ECV); will it fit inside my stateroom?

If you are traveling with a wheelchair, scooter or ECV, then consider booking a wheelchair-accessible stateroom, which has a 32-inch entrance door and features a wider path of travel inside the stateroom to accommodate the device. Typical staterooms have a narrower entrance door (25.5 inches) and may not have the necessary interior space for the device.

Safety regulations require that all Guest personal equipment—including wheelchairs, electric mobility scooters and electric convenience vehicles (ECVs)—must be stored inside Guest staterooms when not in use. To ensure the safety of all Guests, it is strictly prohibited to park personal equipment in Guest corridors or stairwell landings.

Once onboard, Guests who find that their device will not fit inside their stateroom will be asked to park their equipment in an alternate location that may be several decks away from their stateroom location. Guests are responsible for parking their device in one of these designated areas when not in use.

 

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